Why is there a rescheduling fee even if we are sick?
As per our policy:
- Rescheduling must be requested at least 48 hours before the event.
- If rescheduling is requested within 48 hours, a $25 per person handling fee will apply.
- This fee covers the cost of reserved materials and instructor scheduling. Payment can be made in cash during the workshop.
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Is it possible to reschedule my workshop booking?
Yes, you can reschedule your workshop booking as long as it is within the rescheduling policy. Please contact us to confirm your preferred new date and time. Once the booking is updated, you will receive a confirmation email. A reschedule must be ...
Can I reschedule my workshop booking?
Yes, you can reschedule your workshop booking as long as it meets our rescheduling policy. If your booking qualifies, there will be a link in your confirmation email to reschedule the workshop. Please note that rescheduling must be done at least 48 ...
Can I cancel or reschedule my workshop booking?
Yes, you can cancel or reschedule your workshop booking. Cancellations must be made more than 7 days before the workshop schedule for a full refund. If you need to reschedule, you can do so up to 48 hours before the workshop, any time less than would ...
How can i reschedule?
To reschedule an event, please notify us at least 48 hours (2 days) before the scheduled start time. If you need to reschedule within 48 hours of the event, there will be a handling fee of $25 per person. The fee can be paid in cash during the ...
Can I book a private Mosaic Lamp Workshop for a group?
Yes, we offer private Mosaic Lamp Workshops for groups such as corporate team-building events, birthday parties, bridal showers, or just a fun gathering with friends. Private workshops provide a more personalized experience, and you can even ...