I'm Running Late - Can I Still Attend?
If you're running late, you can still attend up to 20-30 minutes after the workshop start time. Please let us know by calling or texting so we can inform the instructor. Arriving very late may not allow enough time to complete your project, but we will do our best to accommodate you.
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No Workshop Dates Available - Are You Still Operating?
Yes, we are still operating! If you don't see available dates for your preferred location, this may be due to: 1) High demand causing sessions to sell out quickly, 2) Schedule updates in progress, or 3) Seasonal scheduling changes. Check back ...
Can I Attend the Workshop Alone?
Absolutely! Solo attendees are welcome at all our workshops. You don't need a group to join - many of our guests come alone and enjoy the creative, social atmosphere. You'll be seated with other participants and our instructors are there to guide ...
What is the minimum age requirement to join this event?
Participants must be at least 8 years old to attend.
My Friend Can't Make It - Options Available
If someone in your group can't attend, you have several options: 1) Transfer the ticket to someone else, 2) Reschedule their spot to a future date, 3) Convert to a DIY home kit shipped to them, or 4) Request a refund (subject to our cancellation ...
My Discount Code Isn't Working
If your discount code isn't applying: 1) Check that you've entered it exactly as shown (codes are case-sensitive). 2) Verify the code hasn't expired. 3) Ensure your cart meets any minimum purchase requirements. 4) Most codes can only be used once per ...