How to Reschedule My Workshop Booking
To reschedule your workshop, contact us at hello@mosaicartstudio.us or call 888-899-7339 with your order number and preferred new date. We recommend rescheduling at least 24-48 hours before your original appointment. Check our website calendar for available dates at your location.
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How to Cancel My Booking
To cancel your booking, contact us at hello@mosaicartstudio.us with your order number. Cancellations made more than 48 hours before the workshop receive a full refund. Cancellations within 24-48 hours may receive store credit or reschedule option. ...
Name on Booking is Wrong (Apple Pay / Payment Issue)
If your booking shows a different name (such as from Apple Pay using a family member's account), don't worry! When you arrive at the workshop, simply provide the name on the booking and your order number. The instructor will check you in.
Workshop Cancelled Due to Low Attendance
Occasionally, if a workshop session has very low attendance, we may need to cancel it. If this happens, we will notify you in advance and offer: 1) Move to another session on the same day, 2) Reschedule to a future date, 3) Full refund, or 4) Gift ...
Workshop Pricing
Workshop prices vary by location and lamp style. Table lamps typically start at $69-79 at most locations and $89-99 in New York City. Swan neck lamps, chandeliers, and larger pieces cost more. Candle holders are our most affordable option. Visit ...
Workshop Cancelled Due to Venue Issues
Sometimes workshops must be cancelled due to venue-related issues beyond our control. When this happens, we will notify you immediately and offer to reschedule to another date, transfer to a different location, provide a full refund, or send a DIY ...