Related Articles
Can I reschedule my workshop booking?
Yes, you can reschedule your workshop booking as long as it meets our rescheduling policy. If your booking qualifies, there will be a link in your confirmation email to reschedule the workshop. Please note that rescheduling must be done at least 48 ...
Can I cancel or reschedule my workshop booking?
Yes, you can cancel or reschedule your workshop booking. Cancellations must be made at least 5 days in advance for a full refund. If you need to reschedule, you can do so up to 48 hours before the workshop with a $25 per person handling fee. If the ...
Is it possible to reschedule my workshop booking?
Yes, you can reschedule your workshop booking as long as it is within the rescheduling policy. Please contact us to confirm your preferred new date and time. Once the booking is updated, you will receive a confirmation email. A reschedule must be ...
How to handle if the customer didn't attend the workshop
We can offer the customer two options; 1. Customer pay for the rescheduling fee and we help customer to reschedule. 2. We send a DIY home kit. How to send DIY Home kit? The customer requested a home kit instead of postponing the workshop, so we need ...