Can I Switch to a Different Time on the Same Day?
Yes, you can switch to a different session time on the same day if space is available. Contact us with your order number and we will check availability and update your booking. Morning and afternoon sessions are typically available at most locations.
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On/Off Switch Not Working
If the on/off switch on your lamp cord isn't working (lamp stays on constantly or won't turn on), contact us with your order details. We will ship a replacement electrical cord/base at no charge. In the meantime, you can unplug the lamp to turn it ...
I Booked the Wrong Date or Time
If you accidentally booked the wrong date or time, contact us as soon as possible at hello@mosaicartstudio.us with your order number and the correct date/time you need. We will update your booking and send a new confirmation email.
Can I Take My Lamp Home the Same Day?
Yes! You complete your lamp during the workshop and take it home the same day. The lamp is fully functional and ready to light up your space. We provide grouting supplies to finish at home, along with care instructions.
Can Each Person in My Group Make a Different Lamp?
Yes! In group and private events, each person can choose their own lamp style. Table lamps, swan necks, candle holders - everyone can pick what they like. Different styles have different prices, so the final cost depends on what each person selects.
Why Are Prices Different at Different Locations?
Prices vary by location due to differences in venue rental costs, local operating expenses, and market conditions. New York City locations have higher prices than suburban locations. However, the workshop experience, instruction quality, and ...