Can I Cancel Just One Person From My Group Booking?
Yes, you can cancel individual spots from a group booking. Contact us with your order number and specify which seats to cancel. We will process a partial refund for those seats while keeping the remaining bookings active.
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How to Cancel My Booking
To cancel your booking, contact us at hello@mosaicartstudio.us with your order number. Cancellations made more than 48 hours before the workshop receive a full refund. Cancellations within 24-48 hours may receive store credit or reschedule option. ...
Booking a Large Group with Groupon Vouchers
When booking a large group (10+ people) with Groupon vouchers, you may need to complete multiple transactions since each Groupon code applies to a limited number of participants. Book your voucher quantity first, then make separate bookings for ...
Can Each Person in My Group Make a Different Lamp?
Yes! In group and private events, each person can choose their own lamp style. Table lamps, swan necks, candle holders - everyone can pick what they like. Different styles have different prices, so the final cost depends on what each person selects.
Do You Offer Group Discounts?
We occasionally offer group discounts for larger parties. The 10% newsletter discount typically cannot be combined with other offers or used multiple times for one group. For groups of 15+, contact us directly to discuss potential volume pricing.
Can My Group Be Seated Together?
Yes! If you are booking for a group and want to be seated together, please let us know in advance by emailing hello@mosaicartstudio.us with your order details. We will inform the instructor to arrange seating for your group.