Can I attend the workshop alone without booking a private class?
Yes, you're absolutely welcome to attend on your own! We accept solo bookings, and you can join any of our upcoming classes. Please check our website for availability and book your preferred date.
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Can I reschedule my workshop booking?
Yes, you can reschedule your workshop booking as long as it meets our rescheduling policy. If your booking qualifies, there will be a link in your confirmation email to reschedule the workshop. Please note that rescheduling must be done at least 48 ...
Can I cancel or reschedule my workshop booking?
Yes, you can cancel or reschedule your workshop booking. Cancellations must be made at least 5 days in advance for a full refund. If you need to reschedule, you can do so up to 48 hours before the workshop with a $25 per person handling fee. If the ...
Is it possible to reschedule my workshop booking?
Yes, you can reschedule your workshop booking as long as it is within the rescheduling policy. Please contact us to confirm your preferred new date and time. Once the booking is updated, you will receive a confirmation email. A reschedule must be ...
How to handle if the customer didn't attend the workshop
We can offer the customer two options; 1. Customer pay for the rescheduling fee and we help customer to reschedule. 2. We send a DIY home kit. How to send DIY Home kit? The customer requested a home kit instead of postponing the workshop, so we need ...
How do I book a workshop for a large group?
If you are booking for a workshop that is already in our schedule, simply go to our Locations page, choose the nearest location, and book directly. However, if you would like to book a private event for your group, where the workshop is exclusive to ...