Can Each Person in My Group Make a Different Lamp?
Yes! In group and private events, each person can choose their own lamp style. Table lamps, swan necks, candle holders - everyone can pick what they like. Different styles have different prices, so the final cost depends on what each person selects.
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Accompany Person Pricing
The "Accompany Person" option ($35) allows someone to join you at the workshop without creating their own lamp. They can help you with your project, take photos, and enjoy the experience. This is perfect for non-crafty companions or parents ...
Can I Cancel Just One Person From My Group Booking?
Yes, you can cancel individual spots from a group booking. Contact us with your order number and specify which seats to cancel. We will process a partial refund for those seats while keeping the remaining bookings active.
Booking a Large Group with Groupon Vouchers
When booking a large group (10+ people) with Groupon vouchers, you may need to complete multiple transactions since each Groupon code applies to a limited number of participants. Book your voucher quantity first, then make separate bookings for ...
My Lamp Is Not Working / Won't Turn On
If your lamp won't light: 1) Check bulb is properly inserted (not too tight - this can damage the socket). 2) Try a different outlet. 3) Check the on/off switch on the cord. 4) Try a new bulb. If still not working, contact us with photos and we'll ...
My Friend Can't Make It - Options Available
If someone in your group can't attend, you have several options: 1) Transfer the ticket to someone else, 2) Reschedule their spot to a future date, 3) Convert to a DIY home kit shipped to them, or 4) Request a refund (subject to our cancellation ...