BOGO and Buy-One-Get-One Promotions
During BOGO promotions, you'll receive one free item of equal or lesser value when purchasing qualifying items. The free item is automatically added or discounted at checkout. If you have questions about what's included in a BOGO offer, contact us with your order details.
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I Accidentally Double Booked - Can I Reschedule One?
If you accidentally made two bookings, contact us immediately with both order numbers. We can cancel one and keep the other, or reschedule one to a different date. Refunds for duplicate bookings are processed within 5-10 business days.
Can I Buy Extra Glass/Beads?
Yes! We sell additional glass mosaic pieces and beads. Contact us or check our website for available colors and quantities. Extra materials can be shipped or picked up. Perfect for fixing mistakes or creating additional projects at home.
How to Get Glue Off Clothing
Our silicone glue can be removed from most fabrics: 1) Let glue dry completely. 2) Gently peel or roll off dried glue. 3) For stubborn residue, try rubbing alcohol or a commercial adhesive remover. 4) Wash garment normally. Test any solvent on a ...
Can I Cancel Just One Person From My Group Booking?
Yes, you can cancel individual spots from a group booking. Contact us with your order number and specify which seats to cancel. We will process a partial refund for those seats while keeping the remaining bookings active.
I Booked Before a Sale Started - Can I Get the Discount?
If you booked your workshop before a promotional sale started, please contact us with your order number. Depending on the promotion terms and timing, we may be able to apply a partial refund for the discount difference. Sale prices cannot be ...